Project Information

Project name

Commercial bins on the highway

Project description

Creating and implementing a model to manage commercial bins on the highway across Brighton & Hove. Once agreed, it will form part of the Environmental Enforcement Framework.

RAG status

Amber

Timescales

September 2019 to March 2022

Percentage complete

15%

Modernisation dependencies

Customer experience

Environmental enforcement

Managing waste responsibly

Recent activities

Public consultation questionnaire and supporting documents prepared for consultation portal (placed on hold due to pandemic)

Risks and issues

Resources to implement agreed scheme

Lack of support for model from public consultation

Timing of implementation due to Covid-19 response

Further Covid-19 disruption

Next steps

Sign off consultation questionnaire and supporting documents

Write to waste management providers

Review stakeholder engagement plan

Launch consultation during the Great British September Clean (11 to 27 September)

 

Project Information

Project name

Communal bin system

Project description

Reviewing the existing communal bin system and identifying areas for improvement with the current distribution of bins, capacity offered for different waste streams, improvements to glass recycling (bins, contamination of, and noise), bin bays, signage, type of bins, expansion of waste streams, and application of colour coding for the different waste streams

Applying any recommended changes identified from the review across all existing communal areas through a phased approach

Ensuring any relevant changes to the system are reflected as necessary within the relevant Standard Operating Procedure (SOP) for communal bins

Expanding the communal bin area

RAG status

Amber

Timescales

June 2020 - ongoing

Percentage complete

20%

Modernisation dependencies

Customer experience

Environmental enforcement

Fleet replacement

Food waste options appraisal

IT systems

Keeping the city clean review

Managing waste responsibly

Procurement review

Wheelie bin audit and rollout

[Waste composition analysis]

Recent activities

Data capture completed for all on-street bins

Brunswick & Adelaide mapped to obtain an overview of the current communal bin system, including current capacity provisions, distances and exact locations of bins

Created communal bin maintenance plan

Other activities delayed due to Covid-19

Risks and issues

Resources – both time and finance

Lack of support for expansion from resident consultation

Good change management required with staff and Unions

Highways Traffic Regulation Orders

Further Covid-19 disruption

Brexit – bins purchased from Europe

Next steps

Complete Brunswick & Adelaide analysis, including sampling from communal mixed recycling bins and a comparison activity looking at potential movements to bins from original locations

Finalise Standard Operating Procedures

Subject to Member approval, begin phased consultations for expansion of communal bin area

Complete options appraisal and decision on communal bin types

 

Project Information

Project name

Customer experience

Project description

Improving the customer experience and providing a consistent service to everyone who contacts Cityclean

RAG status

Amber

Timescales

January 2019 – March 2021

Percentage complete

30%

Modernisation dependencies

Environmental enforcement

Fleet replacement

Food waste options appraisal

Graffiti reduction

IT systems

Keeping the city clean review

Management Framework

Managing waste responsibly

Weed management

Wheelie bin audit and rollout

Recent activities

Established Accessibility Line to provide a service to residents unable to access the Environment Contact Centre via online means

Standard Operating Procedures completed for many common tasks

Traffic Regulation Orders to address issues of persistent missed collections sent to Highways for consideration

Quarter 1 increase in compliments and reduction in complaints and stage 2 complaints due to improved complaint handling and wider service improvements – see performance report (Appendix 6)

Risks and issues

Further Covid-19 disruption

Loss of support for project

Next steps

Review effectiveness of Accessibility Line

Implement new ICT system

 

Project Information

Project name

Environmental Enforcement: CCTV

Project description

Procuring closed-circuit television (CCTV) cameras and Automatic Number Plate Recognition (ANPR) camera system for the deterrence and or detection and of fly tipping at hot-spots in Brighton & Hove.

RAG status

Green

Timescales

August 2019 to November 2020

Percentage complete

80%

Modernisation dependencies

Communal bin system

Customer experience

Graffiti reduction

IT systems

Managing waste responsibly

Recent activities

Data Protection Impact Assessment drafted and approved

Risk Assessment completed

Service specification completed

Privacy Notice drafted

CCTV signage designed

Surveillance Camera Commissioner Passport to Compliance Stage 1 drafted

Tender Evaluation Report reviewed

‘Working as a CCTV Operator’ training arranged

Risks and issues

Funding removed

Members withdraw support

Supplier insolvency before delivery

Fly tipping will continue/increase if delay in procurement and installation of cameras

Next steps

Information Governance to approve Passport to Compliance Stage 1 report

Send approved Tender Evaluation Report to Procurement

Prepare stakeholder engagement, including Members

Liaise with Procurement and Legal on draft contract

 

Project Information

Project name

Environmental enforcement: back office system

Project description

Procuring a back-office system for environmental enforcement for officers to use mobile handheld technology to capture, upload and print a Fixed Penalty Notice (FPN). This will be paired with an electronic bluetooth printer.

RAG status

Green

Timescales

August 2019 to December 2020 (tbc)

Percentage complete

50%

Modernisation dependencies

Communal bin system

Customer experience

Graffiti reduction

IT systems

Managing waste responsibly

Recent activities

Liaised with IT&D to develop system specification

CMDB approved funding – subject to approval by Members

Risks and issues

Funding removed

Members withdraw support

Supplier insolvency before delivery

Next steps

Continue to work with IT&D on proposed system and preferred supplier

 

Project Information

Project name

Fleet replacement

Project description

Delivery of a 10-year strategy and green procurement plan, providing cost and savings projections. The strategy includes the migration to new technology as it develops, such as hydrogen fuel cells, to reduce maintenance and carbon emissions.

RAG status

Green

Timescales

September 2020 – March 2030

Percentage complete

60%

Modernisation dependencies

Communal bin system

Customer experience

Food waste options appraisal

Health & Safety

Hollingdean Depot

IT systems

Managing waste responsibly

Operator’s Licence

Procurement review

Recent activities

Procurement Approach  agreed at ETSC November 2019

Completed market research on suppliers’ current users

Produced specification document

Fleet Replacement Programme for 2020/21 devised implemented – based on

Fleet Strategy first draft completed for consultation with partners

Where possible, electric vehicles are being procured – for example for City Parks and Post Room

Refurbished gritters as an alternative to re-procurement; costing less than procuring one replacement vehicle

 Risks and issues

Resources – both time and finance

Power infrastructure implemented and available

Competing priorities; Covid-19 response, service delivery and modernisation and improvement work

Brexit – vehicles purchased from Europe

Next steps

Present Fleet Strategy to committee for approval to proceed in November 2020

 

Project Information

Project name

Food waste options appraisal

Project description

Completing an options appraisal on how to introduce a food waste collection service to households across the city.

RAG status

Amber

Timescales

September 2020 – February 2021

Percentage complete

15%

Modernisation dependencies

Communal bin system

Customer experience

Fleet replacement

Managing waste responsibly

Procurement review

Wheelie bin audit and rollout

Recent activities

Developing the scope for WRAP (Waste and Resources Action Programme), to support development of bespoke options, to include fully costed models of delivery for food waste collections to all households across the city

Risks and issues

Resources – both time and finance

Data availability

National Waste & Resources Strategy

Further Covid-19 disruption

Risk of increasing carbon cost via collection

Next steps

Complete scoping document

Promotion of existing ways to reduce food waste and to compost

 

Project Information

Project name

Graffiti reduction

Project description

Delivery of Graffiti Reduction Strategy to reduce the amount of graffiti vandalism around Brighton & Hove. 

RAG status

Amber

Timescales

November 2018 – March 2023

Percentage complete

40%

Modernisation dependencies

Customer experience

Environmental enforcement

IT systems

Keeping the city clean review

Recent activities

Completed public consultation on enforcing graffiti removal and graffiti removal service

Expansion of Community Clean Up supplies available to the public

Trialled further additional anti-graffiti coating

Resumed zonal method of graffiti removal

Scheduled IT&D development time for graffiti / tagging database

Initiated planning for Great British Spring Clean

Continued working and patrolling with Sussex Police

Created a graffiti hotline

Risks and issues

Recommendations not approved at ET&S Committee

Private property owners do not comply with Community Protection Warnings

Competing graffiti removal priorities

Further Covid-19 disruption

Lack of visible improvement due to fast repeat offences and lack of removal from privately owned property

Next steps

Member approval for graffiti enforcement on private property at ET&S Committee in September 2020

Subject to approval, develop Service Level Agreements with Statutory Undertakers

Begin multi agency media campaign to educate vandals on the impact of graffiti vandalism, and enabling residents to remove and prevent graffiti vandalism 

 

Project Information

Project name

Health & Safety

Project description

Improving health & safety compliance and performance across City Environmental Management (CEM)

RAG status

Amber

Timescales

Ongoing

Percentage complete

40%

Modernisation dependencies

Fleet replacement 

Hollingdean Depot

Keeping the city clean review

Management Framework

Operator’s Licence

Workstyles

Recent activities

Action Plan and Work Plan developed and being implemented

Covid-19 risk assessments completed to ensure services across CEM are Covid secure

CEM Health & Safety Board established to monitor progress

Additional staff allocated to focus on Health & Safety and ensure implementation; two Health & Safety Business Partners, two Health & Safety Officers and a Site Manager

Programme of Risk Assessments and Risk Assesment reviews in progress

Production of risk assessment and compliance to Noise at Work Regulations in Cityclean Glass Collection and City Parks

Implementation of risk assessment and compliance to Hand Arm Vibration Regulations in City Parks

Ongoing programme of Tool Box talks to ensure Health & Safety measures are implemented and staff trained

Risks and issues

Constantly emerging new priorities and risks; Covid-19 response, incident investigation, union raised issues

HSE (Health & Safety Executive) interventions and recommendations

Next steps

Utilise Health & Safety Board meetings to identify priority hazards and agree by who, how and the timescales for which these risks will be reduced

Finalise implementation of both Noise and Hand Arm Vibration work

Progress the Cityclean suite of risk assessments in terms of both quantity and quality

Develop a Programme of Health & Safety Audits of Parks

Undertake further priority audits on a risk basis

 

Project Information

Project name

Hollingdean Depot

Project description

Improving safety and security at Hollingdean Depot and ensuring the infrastructure is fit for purpose.

RAG status

Green

Timescales

August 2019 – December 2021

Percentage complete

75%

Modernisation dependencies

Fleet replacement

Health & Safety

Management Framework

Operator’s Licence

Workstyles

Recent activities

Installation of new fuel tanks

New security hut located at entrance to depot so access not permitted without security clearance

Improved road access

Installation of new security barriers for vehicles

New permanent security guard in place

New CCTV installed

Regular tidying and clearance of depot site

Main building decanted due to asbestos risks

Permanent Security Guard employed and corporately managed

Risks and issues

Further Covid-19 disruption

Lack of financial resources

Next steps

Complete repairs to perimeter walls

Implement additional security lighting

Extend CCTV coverage

Realign safe walking routes and parking spaces

Improve the wash bay and drainage facilities

Install new fire alarm

 

Project Information

Project name

IT systems

Project description

Modernising the service and supporting the wider programme of change through technology

RAG status

Green

Timescales

February 2020 – March 2022

Percentage complete

15%

Modernisation dependencies

Communal bin system

Customer experience

Environmental enforcement

Fleet replacement

Graffiti reduction

Managing waste responsibly

Wheelie bin audit and rollout

Recent activities

Business case completed and approved by CMDB

Soft market testing and demonstrations undertaken

Risks and issues

Funding request not approved

Competing priorities

Unable to recruit to necessary roles to deliver project

Next steps

Receive Member approval at ET&S Committee in September 2020 to refer to P&R Committee in October 2020 to approve funding

 

Project Information

Project name

Keeping the city clean review

Project description

Improving refuse, recycling and street cleansing operations 

RAG status

Amber

Timescales

October 2019 to December 2021

Percentage complete

10%

Modernisation dependencies

Communal bin system

Customer experience

Graffiti reduction

Health & Safety

Management Framework

Managing waste responsibly

Recent activities

Completed engagement with staff from across the service and produced outcome report

Introduced regular A27 litter picks

Introduced City Parks weekend waste collections

Increased staff trained to remove graffiti and jet wash

Developed joint action plan with Surfers Against Sewage and other council teams to reduce littering and SUPs on the seafront. To be rolled out further to other businesses. Accreditation scheme for business management of waste is being developed.

Risks and issues

Competing priorities

Engagement process, social distancing and venues

Further Covid-19 disruption

Availability of data

Resource to analyse data

Good change management required with staff and Unions

 

Next steps

Use the feedback to deliver “quick wins”

Complete data analysis on current round configurations

Implement new ICT system

Recruit/procure data anyalyst to work on new round optimisation for round restructuring

Regularise staff working and shift patterns in line with corporate policy and to fit with service needs

Develop options for new models of service delivery

Plan further engagement

Increase on street communal recycling collections

Review litter collection from City Parks

Develop deep clean plan

Complete Streets Service Review

A27 litter collection review

Review of planters in the city

Develop into a 10-year service strategy

 

Project Information

Project name

Management Framework

Project description

Improving management processes at Cityclean to ensure BHCC policies and processes are followed.

RAG status

Amber

Timescales

Ongoing

Percentage complete

50%

Modernisation dependencies

Customer experience

Health & Safety

Hollingdean Depot

Keeping the city clean review

Managing waste responsibly

Operator’s Licence

Recent activities

Improved completion of 121s and PDPs

PDP designed specifically for staff, covering wellbeing, performance and health & safety

Regular casework meetings held with HR to manage attendance and performance more swiftly and consistently

Risks and issues

Competing priorities, particularly maintaining frontline service delivery

Further Covid-19 disruption

Good change management required with staff and Unions

Next steps

Work with staff, managers and Unions to further align the service to corporate HR policies and procedures

Ongoing work with Unions to improve engagement and consultation opportunities

Roll out Fairness & Inclusive Training in City Parks

Work with Staff Worker Forums to develop an environment where staff from a diverse range of background thrive

 

Project Information

Project name

Managing waste responsibly (previously known as Increasing Recycling but amended to incorporate other types of waste disposal where improvements are needed e.g. BBQs and batteries)

Project description

Delivering an informative and educational campaign to assist residents, visitors, businesses and crews to dispose of waste responsibly.

RAG status

Amber

Timescales

February 2019 to March 2022

Percentage complete

30%

Modernisation dependencies

Commercial bins on the highway

Communal bin system

Customer experience

Environmental enforcement

Fleet replacement

Food waste options appraisal

IT systems

Keeping the city clean review

Wheelie bin audit and rollout

[Bring site audit]

[Composition waste analysis]

[Garden waste]

[Tech Take Back]

Recent activities

Reviewed web pages

A-Z of recycling developed

Introduced third garden waste round

Started waste composition analysis

Agreed new Tech Take Back Project

Initiated Every Can Counts Campaign

Developing campaign with Universities

Information on what can be recycled provided to every household with Council Tax Bills

Review of Bulky Waste removal service to introduce increased reuse and recycling

Introduced recycling facilities on the seafront

Risks and issues

Resources – both time and finance

National Waste & Resources Strategy

Other priorities; Covid-19 response, service delivery and modernisation and improvement work

Brexit – materials end destinations

Loss of confidence due to lack of improvement in recycling collections and in recycling data for the city

Next steps

Refresh project plan

Initiate campaign with universities

Metal Matters Campaign for Autumn/Winter 2020/21

Increasing recycling of plastic work has commenced

Analysis of carbon costs of different materials to be initiated to enable targeting to reduce carbon through recycling

Explore re-use centre project with third sector partners

Work with Volunteers to introduce recycling champions

Explore roll out of on street and parks recycling facilities

Tetra pack and textile recycling contracts to be reviewed

Explore options for battery recycling

 

Project Information

Project name

Operator’s Licence

Project description

Improving the current standing of the BHCC Operator’s Licence.

RAG status

Green

Timescales

September 2019 – December 2020

Percentage complete

90%

Modernisation dependencies

Fleet replacement

Health & Safety

Hollingdean Depot

Management Framework

Recent activities

A full range of systems and recording is in place to ensure statutory compliance with the Operator’s Licence

Vehicle maintenance and management is maintained at 100% compliance

Regular gate checks demonstrating compliance and a significant improvement in defect reporting

Started migration to Digital Tachograph cards

Monitored via monthly senior management oversight meetings

Programme of training relevant managers to be Transport Managers to improve future resilience; two additional staff trained so far

Improved shared CPC programme of training to minimise service disruption

Improvements made to delivery of the winter gritting service to ensure that statutory drivers’ hours are not exceeded and are robustly monitored.

Risks and issues

Withdrawal of support from workforce

Good change management required with staff and Unions

Next steps

Continue to migrate drivers onto Tacho Card

Introduce accident reduction option and driver performance awards

Work towards DVSA recognition scheme

 

Project Information

Project name

Procurement review

Project description

Improving the procurement and contract management in Cityclean to deliver value for money and comply with council policies and procedures.

RAG status

Amber

Timescales

June 2020 – TBC

Percentage complete

20%

Modernisation dependencies

Communal bin system

Fleet replacement

Food waste options appraisal

Recent activities

Initiated project

Started preparing project documentation

Procurement in Fleet has improved and is fully compliant

New contracts in place for CCTV; Arboriculture services; coastal pollution;

Reviewed Public Toilets and Bulky Waste contracts with corporate contract management team; both areas have been reported to PAB

Relevant staff trained

Risks and issues

Competing priorities

Covid-19 disruption to suppliers

Brexit

Next steps

Finalise project documentation and scope of project to cover purchasing of PPE and materials; bin purchasing; medical waste; textiles; tetra packs; hazardous waste including carcas removal

 

Project Information

Project name

Weed management (pesticide reduction)

Project description

Reviewing the effectiveness of manual weed removal techniques following decision by ET&S Committee to end the use of glyphosate in all the city’s parks, open spaces, pavements, verges and housing land.

RAG status

Green

Timescales

July 2019 – January 2021

Percentage complete

60%

Modernisation dependencies

Customer experience

Fleet Replacement

Recent activities

Manual weed removal taken place over spring and summer 2020

New equipment being purchased to increase efficiency of manual weed removal

Information from this year being developed into future plans

City Parks is not using pesticides other than in limited circumstances set out in the committee report

Risks and issues

Competing priorities; Covid-19 response, staff moved to other teams and manual weeding not completed as originally planned

Next steps

Review effectiveness of manual review techniques once current weeding season ends (September 2020)

Report to ET&S Committee with recommendation for moving forward in the New Year

Develop wider approach to reducing the use of pesticide in the city

 

Project Information

Project name

Wheelie bin audit and rollout

Project description

Implementing a wheelie bin recycling service to all the streets identified as suitable for this service from the city-wide wheelie bin audit.

RAG status

Amber

Timescales

September 2019 to September 2021

Percentage complete

70%

Modernisation dependencies

Communal bin system

Customer experience

Food waste options appraisal

IT systems

Managing waste responsibly

Recent activities

Mapped the results of the city-wide wheelie bin audit to attain an overview of the different services offered for waste collections

Used the audit recommendations for service changes and created a timeline for consultation and expansion of the communal bin service

Risks and issues

Resources – both time and finance

Suppliers

Next steps

Obtain ET&S Committee approval to consult with residents on the expansion of communal service

 

Project Information

Project name

Workstyles

Project description

Creating new office space at Hollingdean Depot, incorporating Workstyles principles.

RAG status

Red

Timescales

November 2019 – TBC

Percentage complete

10%

Modernisation dependencies

Health & Safety

Hollingdean Depot

Recent activities

Main office decanted in December 2019 / January 2020 due to risk of asbestos particles

Business case for new building under development but on hold due to pandemic

Completion of Covid-19 risk assessments for offices at the depot and implementation of mitigating measures

Risks and issues

Staff working in portacabins which are coming to end of life and do not provide sufficient space, exacerbated since the pandemic

Resources – both time and finance

Further Covid-19 disruption

Limited space for safe operation of HGV fleet

Next steps

Determine resources available to take forward this work

Old main office to be demolished

Ensure Learning Resource centre space is retained and enhanced